You can collect the voucher directly from us at the AIVA Spa at any time. We will prepare everything so that all you have to do is pick it up.
We will also be happy to send you the voucher by post – at no extra cost to you. Delivery usually takes around 2–3 days.
Simply contact us using one of the following options:
E-mail: contact@aiva-institut.de
Telephone: 030 51999750
On-site visit: Blumberger Damm 2f, 12683 Berlin
Just let us know which option you would like – digital, by post or for collection – and we will take care of the rest.
A voucher for the AIVA Spa is more than just a gift.
It is an invitation to take time for yourself – for natural beauty, renewed vitality and a feeling of genuine well-being in the heart of Berlin.
You can purchase your voucher directly online via the button below the respective voucher, order it by telephone, or buy it in person at AIVA Spa Berlin.
We will be happy to prepare your voucher digitally, send it by post, or have it ready for collection.
Yes. Upon request, we will send you the voucher as a PDF file via e-mail.
Of course. We will print your voucher on high-quality paper, which you can then either collect in person or receive by post.
Postal delivery within Germany usually takes 2–3 days. There are no additional costs for you.
For online purchases, the voucher will be created and sent within 2–3 working days after payment has been received and the purchase has been completed.
Yes. We will prepare your voucher so that you can conveniently pick it up at the AIVA Spa.
Yes. You can determine the value of your voucher freely.
Yes. All vouchers are freely transferable and can be redeemed by anyone.
In accordance with legal regulations, our vouchers are valid for three years from the date of issue.
No. You will not incur any additional costs for creation or postage.
We only offer vouchers that can be redeemed flexibly for any treatment at the AIVA Spa.
No. You can choose any amount you like – there is no minimum value.